Work for the NZ Hair and Beauty Industry Training Organisation!

HITO is responsible for developing and implementing industry qualifications for the hairdressing beauty therapy and barbering sectors. We want employees who are passionate about our industry and committed to supporting our apprentices and employers.

Industry Support Coordinator

Are you outgoing, have an eye for detail, and enjoy a challenge? We would love to hear from you.

HITO is keen to talk to people who are passionate about our industry and committed to supporting our apprentices and employers.  We’re on the lookout for a superstar Industry Support team player to be based in our Wellington office. As part of the Industry Support team you’ll be responsible for providing excellent customer service to our industry trainees and employers, advice and support to our Sales and Training Advisors and Industry Assessors, co-ordination for final assessments, learner registrations, Gateway, moderation and assessment support, and general administration duties. We are looking for that special someone with fantastic customer service skills that is super organised, a team player, flexible, adaptable and who is always willing to help out.

If this opportunity excites you and you are keen to make a difference in industry based training, we would love to hear from you.

This is a fixed term contract for 18 months.

To apply, email by 25th of September 2019. Please include a CV and cover letter.

Download the job description:

Applicants must have New Zealand residency or hold a valid NZ work visa.



Work Type

Fixed-term contract


Education and training

Beauty Therapy Industry Assessors

HITO assessors play an important role in the qualification process, conducting assessments to ensure our graduates are fit for purpose and performing at the level our industries demand. We are always looking for new applications from experienced professionals interested in working as assessors on a contract basis.

As a contract Industry Assessor, you will be expected to:

  • Assess practical assessments within the NZ Certificate in Beauty Therapy Level 4 qualification.
  • Mark theory assessments, including for our Gateway secondary school programme.
  • Complete thorough assessment notes and provide feedback to trainees on all assessments.
  • Report results and completed documents to HITO.

Successful new applicants will participate in an induction programme and ongoing training as required.

Industry Assessors must meet the following criteria:

  • Hold a NZ Certificate in Beauty Therapy (Level 4) or an approved equivalent.
  • Be actively involved in a commercial clinic for a minimum of 25 hours per week.
  • Have a minimum of three years’ experience following qualification.
  • Have, or be actively working towards unit standards 4098 and 11552.
  • Show currency through professional development within the industry.

Industry Assessors are required to:

  • Be well organised and presented.
  • Maintain a professional and inclusive environment.
  • Be able to assess multiple candidates at the same time.
  • Follow the Assessment Guidelines.
  • Use effective communication with salon and barbershop owners, apprentices, HITO staff and other industry assessors.
  • Ensure effective written record-keeping and reporting.
  • Be involved in moderation.

Download the application form:

Email your application to

Applicants must have New Zealand residency or hold a valid NZ work visa.



Work Type



Education and training
Workplace training and assessment

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