With Salon Support you will learn basic hairdressing skills, such as how to give change, marking up the stock, calculating GST, doing the banking, taking bookings over the phone, reading and understanding manufacturer’s instructions, talking with clients and product representatives, and understanding the effects of chemicals and heat on the hair and scalp.
What is the qualification?
The hairdressing industry's introductory qualification is the National Certificate in Hairdressing (Salon Support).
It is registered on the National Qualification Framework (NQF) at Level 3. It consists of 15 compulsory unit standards (as below) with a credit value of 55 credits. A further 20 credits are taken from elsewhere to give a total credit value of 75 credits.
Compulsory Unit Standards
| Unit Standard | Title | Level | Credit |
| 2866 | Shampoo hair and scalp | 3 | 4 |
| 2869 | Apply treatments to hair and scalp | 2 | 2 |
| 6402 | Provide resuscitation | 1 | 1 |
| 9953 | Provide client service and care in a hairdressing salon | 2 | 4 |
| 20929 | Demonstrate safe and professional practice in the
salon environment | 3 | 6 |
| 21939 | Demonstrate knowledge of fashion trends in relation
to hairstyling | 1 | 3 |
| 25077 | Mould and scale hair | 2 | 2 |
| 25435 | Create appointments and maintain appointment systems
and records in the salon environment | 3 | 5 |
| 25436 | Display products in the salon environment | 2 | 3 |
| 25438 | Apply knowledge of services and workflow in the salon
environment | 3 | 6 |
| 25439 | Demonstrate knowledge of sustainability concepts for
a salon | 2 | 2 |
| 25789 | Apply oxidative colouring products to and remove them
from the hair and scalp | 2 | 5 |
| 25790 | Select, maintain and demonstrate safe handling of
hairdressing equipment and hand-held tools | 3 | 4 |
| 25791 | Demonstrate knowledge of the neutralising process
and it's effect on the hair shaft | 2 | 3 |
| 25794 | Select and recommend hair products | 3 | 5 |
| Total 55 credits |
Elective Unit Standards
A minimum of 20 credits is required from Group A and Group B
Group A
| Field | Subfield | Domain |
| Humanities | Communication Skills | Any |
| Service Sector | Any | Any |
Group B
A balance of credits to meet the elective requirements of 20 credits is required from standards anywhere on the National Qualifications Framework.
When you have completed all 75 units you will receive your National Certificate in Salon Support. This is awarded by NZQA.